CHECK-IN

  • check-in time is after 3.00 pm unless otherwise agreed! Please respect our rules.
  • present documents/ID’s as soon as you arrive to our rental locations

CHECK-OUT

  • check-out time is on or before 10.00 am unless otherwise agreed! Please respect our rules.
  • if you wish to check-out before 10.00 am, please let us know in advance (evening before)

REFUND POLICY

  • There will be no refunds for early departures (unless there are circumstances that warrant the refund)

CANCELLATION POLICY

  • Full refund for cancellations made within 48 hours
  • Full refund for cancellations if the check-in is more than 4 months away or 30 days away
  • 50% refund for cancellations made at least 14 or 7 days before check-in
  • 30% refund for cancellations made 6 or 5 days before check-in
  • No refund for cancellations made 4, 3 or 2 days before check-in!
  • No refund if the guest arrives but decides to leave early-the nights not spent are not refunded!
  • The deposit (if you decide to cancel your booking) is NON-refundable!

PET RULES 

Pet owners should provide the following:

  • Pet’s food and water bowls
  • Pet’s bed

Guests traveling with pets need to provide all the necessary equipment for the upkeep and feeding of their pets. Under no circumstances shall any equipment in the apartment/studio be used for animal use – for example, crockery, the use of a shower, available towels and linen for your pets! Any use of the linen for their pets is to incur additional fees (stained linen).

“Mutual respect is the foundation of genuine harmony.” (Dalai Lama) 

YOUR LIABILITIES

  • We will hold you responsible for any damage or loss caused to our property by your acts or omissions, default, accident or neglect.
  • By booking with us you agree to indemnify us and to pay us on demand an amount reasonably required to make good or to rectify such damage or loss caused by you. Normal wear and tear are excluded.

ENVIRONMENTAL POLICY

  • Switching off lights when not in use!
  • Ensuring that taps are always turned off after use!
  • Waste separation according to the guidelines!
  • Do not buy plastic water bottles – drink tap water instead!

Unfortunately we only allow dogs in the apartment Peaceful Escape in Bohinjska Češnjica. 

Payments can either be made using Paypal account or by making a bank transfer.

The only thing you really need to bring with you is food. 🙂 Everything else is already in the apartment/holiday house. 

  • toiletries (soap, 3 in 1 shower gel, shower cap, organic cotton make-up puff, organic cotton buds)
  • chocolate
  • coffee, salt, sugar, oil, vinegar, all purpose seasoning, chives, parsley, basil, oregano, cinnamon)  

It is definitely possible to buy either a general gift certificate or a honeymoon gift certificate.